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Modern Work Solutions Specialist / Arbenigwr Datrysiadau Gwaith Modern

Competitive
Llanon, Ceredigion
Permanent 
English
Cymraeg

CompanyOverview:

Establishedin 1981, Pugh Computers are a close-knit team of 20 dedicated employeesoperating across three main areas: Software Licensing, Modern Workplace andHybrid Meeting Spaces. Our Software Licensing business specialises in theeducation and charity sectors, with our more recent Modern Workplace and HybridMeeting Space business covering a broader customer base and are rapidlyexpanding.

 

Job Summary:

We areseeking a Modern Work Solutions Specialist with a high level of technicalexpertise and the ability to showcase the art of the possible to customers,driving adoption and managing the change process for Modern Work solutions.They will be required to manage innovative projects involving third-partyservice deliveries, ensuring that cutting-edge Microsoft 365, Azure, securityand Modern Workplace technologies are implemented effectively.

 

KeyResponsibilities:

  • Proactively     creating opportunities and being incentivised on driving new business and     growth, using your technical knowledge to inspire customers and     demonstrate the transformative possibilities of our solutions.
  • Demonstrating     a high level of technical ability and innovation with Microsoft 365,     Azure, security and Modern Workplace solutions.
  • Project     managing the delivery of professional and managed services and     coordinating with third-party service providers to ensure effective     implementation of Modern Workplace solutions.
  • Supporting     customers through adoption & change management processes for new     technologies, building strong relationships and acting as a trusted     advisor on their Modern Workplace journeys.
  • Deputising     for the Technical Director, showcasing your ability to lead and to present     our solutions to customers, including customer presentations, technology     focused webinars, and technology and licensing reviews with customers.
  • Providing     pre-sales technical support, both to customers and our sales team.
  • Exhibiting     passion, drive, enthusiasm and excellent communication, while upholding     our core values of honesty and ethical behaviour, both customer facing and     in communicating with our team and stakeholders.
  • Differentiating     our services from the competition with our expert skills, knowledge and     delivery capabilities, while making clear how our solutions address     customer problems and meet their needs.
  • Travelling     to customer sites to provide face-to-face presentations, workshops,     demonstrations, training and more.
  • Managing     figures and profits to contribute to the company’s profitability and     growth, while ensuring customer value and excellent service.
  • Conducting     regular research and development of our Modern Work solutions, staying on     top of the latest advancements in technology to ensure solutions are     current and future-proof.
  • Achieving     and maintaining certifications in line with vendor accreditation     requirements and business needs, including Microsoft and other vendors.
  • Acting     as a team player and contributing positively to the team environment,     bringing fresh ideas and a team-player attitude.

 

Qualifications& Skills:

  • A     degree or equivalent experience in Business and/or IT / Computer Science.
  • Extensive     knowledge of Microsoft 365, Azure, security and Modern Workplace     solutions.
  • Experience     in a similar role, with a focus on Microsoft 365 solutions and Modern     Workplace technologies is preferable.
  • Self-motivated     with a drive to proactively generate opportunities and achieve results.
  • A     visionary mindset, with the ability to deliver our company’s vision for     the future to staff, customers and stakeholders.
  • Proven     experience in project management and managed services delivery.
  • Ability     to deliver compelling and engaging customer presentations, workshops,     webinars, technology reviews and licensing reviews.
  • Strong     skills in delivering customer adoption & change management services,     providing value to customers.
  • Experience     in financial management to drive profitability and growth.
  • Excellent     communication, business acumen and collaboration skills.
  • A     proactive approach to learning, with the ability to learn quickly and     adapt to industry changes.

 

What WeOffer:

  • A     competitive salary and benefits package, with opportunities for     professional development and career advancement.
  • A     dynamic and supportive work environment within a respected company known     for honest and accurate advice.
  • The     chance to be part of a vision for rapid growth in an exciting and evolving     industry.

 

How toApply:

Pleasesubmit your CV and a cover letter detailing your experience and suitability forthis role to Angharad atangharad@pugh.co.uk.

To discussthis role further, please call us on 01974 200 200.

Deadlinefor applications: Monday 13th May2024.

 

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Trosolwg o'r Cwmni:

Wedi'i sefydlu ym 1981, mae Pugh Computers yn dîm clos o 20 o weithwyr ymroddedig sy'n gweithredu ar draws tri phrif faes: Trwyddedu Meddalwedd, Gweithle Modern a Mannau Cyfarfod Hybrid. Mae ein busnes Trwyddedu Meddalwedd yn arbenigo yn y sectorau addysg ac elusennol, gyda'n busnes Gweithle Modern a Man Cyfarfod Hybrid mwy diweddar yn cwmpasu sylfaen cwsmeriaid ehangach ac yn ehangu'n gyflym.

Crynodeb Swydd:

Rydym yn chwilio am Arbenigwr Datrysiadau Gwaith Modern gyda lefel uchel o arbenigedd technegol a'r gallu i arddangos y grefft o'r hyn sy'n bosibl i gwsmeriaid, gan ysgogi mabwysiadu a rheoli'r broses newid ar gyfer datrysiadau Gwaith Modern. Bydd gofyn iddynt reoli prosiectau arloesol sy'n cynnwys gwasanaethau trydydd parti, gan sicrhau bod technolegau blaengar Microsoft 365, Azure, diogelwch a Gweithle Modern yn cael eu gweithredu'n effeithiol.

Cyfrifoldebau Allweddol:

• Mynd ati i greu cyfleoedd a chael eich cymell i ysgogi busnes a thwf newydd, gan ddefnyddio eich gwybodaeth dechnegol i ysbrydoli cwsmeriaid a dangos posibiliadau trawsnewidiol ein datrysiadau.

• Arddangos lefel uchel o allu technegol ac arloesedd gyda datrysiadau Microsoft 365, Azure, security a Modern Workplace.

• Rheoli prosiectau darparu gwasanaethau proffesiynol a gwasanaethau a reolir a chydgysylltu â darparwyr gwasanaethau trydydd parti i sicrhau bod datrysiadau Gweithle Modern yn cael eu gweithredu'n effeithiol.

• Cefnogi cwsmeriaid trwy brosesau mabwysiadu a rheoli newid ar gyfer technolegau newydd, meithrin perthnasoedd cryf a gweithredu fel cynghorydd dibynadwy ar eu teithiau Gweithle Modern.

• Dirprwyo ar ran y Cyfarwyddwr Technegol, gan arddangos eich gallu i arwain a chyflwyno ein datrysiadau i gwsmeriaid, gan gynnwys cyflwyniadau cwsmeriaid, gweminarau sy'n canolbwyntio ar dechnoleg, ac adolygiadau technoleg a thrwyddedu gyda chwsmeriaid.

• Darparu cymorth technegol cyn-werthu, i gwsmeriaid a'n tîm gwerthu.

• Arddangos angerdd, egni, brwdfrydedd a chyfathrebu rhagorol, tra'n cynnal ein gwerthoedd craidd o onestrwydd ac ymddygiad moesegol, yn ymwneud â chwsmeriaid ac wrth gyfathrebu â'n tîm a rhanddeiliaid.

• Gwahaniaethu ein gwasanaethau oddi wrth y gystadleuaeth gyda'n sgiliau arbenigol, gwybodaeth a galluoedd darparu, tra'n gwneud yn glir sut mae ein hatebion yn mynd i'r afael â phroblemau cwsmeriaid ac yn diwallu eu hanghenion.

• Teithio i wefannau cwsmeriaid i ddarparu cyflwyniadau wyneb yn wyneb, gweithdai, arddangosiadau, hyfforddiant a mwy.

• Rheoli ffigurau ac elw i gyfrannu at broffidioldeb a thwf y cwmni, tra'n sicrhau gwerth cwsmer a gwasanaeth rhagorol.

• Cynnal ymchwil a datblygiad rheolaidd o'n datrysiadau Gwaith Modern, gan gadw ar ben y datblygiadau diweddaraf mewn technoleg i sicrhau bod datrysiadau yn gyfredol ac yn addas ar gyfer y dyfodol.

• Cyflawni a chynnal ardystiadau yn unol â gofynion achredu gwerthwyr ac anghenion busnes, gan gynnwys Microsoft a gwerthwyr eraill.

• Gweithredu fel chwaraewr tîm a chyfrannu'n gadarnhaol at amgylchedd y tîm, gan ddod â syniadau ffres ac agwedd chwaraewr tîm.

Cymwysterau a Sgiliau:

• Gradd neu brofiad cyfatebol mewn Busnes a/neu TG / Cyfrifiadureg.

• Gwybodaeth helaeth am Microsoft 365, Azure, diogelwch a datrysiadau Gweithle Modern.

• Mae profiad mewn rôl debyg, gyda ffocws ar atebion Microsoft 365 a thechnolegau Gweithle Modern yn well.

• Yn hunan-gymhellol gydag awydd i greu cyfleoedd yn rhagweithiol a chyflawni canlyniadau.

• Meddylfryd gweledigaethol, gyda'r gallu i gyflwyno gweledigaeth ein cwmni ar gyfer y dyfodol i staff, cwsmeriaid a rhanddeiliaid.

• Profiad amlwg o reoli prosiectau a darparu gwasanaethau a reolir.

• Y gallu i roi cyflwyniadau, gweithdai, gweminarau, adolygiadau technoleg ac adolygiadau trwyddedu cymhellol a deniadol.

• Sgiliau cryf wrth ddarparu gwasanaethau mabwysiadu cwsmeriaid a rheoli newid, gan roi gwerth i gwsmeriaid.

• Profiad mewn rheolaeth ariannol i hybu proffidioldeb a thwf.

• Sgiliau cyfathrebu, craffter busnes a chydweithio rhagorol.

• Agwedd ragweithiol at ddysgu, gyda'r gallu i ddysgu'n gyflym ac addasu i newidiadau yn y diwydiant.

Yr hyn rydym yn ei gynnig:

• Pecyn cyflog a buddion cystadleuol, gyda chyfleoedd ar gyfer datblygiad proffesiynol a datblygiad gyrfa.

• Amgylchedd gwaith deinamig a chefnogol o fewn cwmni uchel ei barch sy'n adnabyddus am gyngor gonest a chywir.

• Y cyfle i fod yn rhan o weledigaeth ar gyfer twf cyflym mewn diwydiant cyffrous sy'n esblygu.

Sut i wneud cais:

Anfonwch eich CV a llythyr eglurhaol yn manylu ar eich profiad a’ch addasrwydd ar gyfer y rôl hon i Angharad angharad@pugh.co.uk

I drafod y rôl hon ymhellach, ffoniwch ni ar 01974 200 200.

Dyddiad cau ar gyfer ceisiadau: Dydd Llun 13 Mai 2024.

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